Additional Information

Shipment
We ship orders within 2-3 business days. If the availability of the product changes or the order fulfillment may be extended, e.g. with a large number and / or variety of components, we will contact you. We deliver domestic shipments via JASFBG, while foreign shipments are handled by Dachser. On the day of shipment, we will send you a bill of lading number so that you can track the delivery. The shipping cost is determined automatically and depends on the type and quantity of the ordered assortment. Before selecting a payment, all costs are shown in the basket.

Return

Shopping via the online store allows you to return the goods within 14 days without giving a reason (but it will be useful for statistical purposes or to eliminate possible errors). Fill in the >>return form<<, print it and attach it to the package. If you cannot print it, write it by hand on the basis of our form.

The returned product must be new, with no visible signs of use.

Complaint
We focus on the highest quality solutions. Sometimes, despite our efforts, but also our suppliers, multi-stage and detailed quality control, parts fail or malfunction. Please contact us in this case. Perhaps the defect can be remedied remotely. If not, we arrange the complaint process individually without undue delay and problems.