Warranty


This limited warranty shall apply to VTS TF Air Systems Pvt. Ltd. products. VTS TF Air Systems Pvt. Ltd. shall provide free of charge replacement services within the warranty period.

WING COLD AIR CURTAINS LIMITED WARRANTY

Item Warranty Period Scope of Warranty Warranty Support Document

Cold Air

Curtains 2 year Replacement Invoice No.

The Limited Warranty starts from the date of Invoice.

The Limited Warranty starts from the date of Invoice. During the warranty period, if any accessory defect is inspected and confirmed by a VTS TF Air Systems Pvt. Ltd. authorized service center, a free replacement service shall be provided.

1. This limited warranty is only valid in India, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by VTS TF Air Systems Pvt. Ltd. or VTS TF Air Systems Pvt. Ltd. authorized service centers.

2. VTS TF Air Systems Pvt. Ltd. may conduct diagnostic tests on customer’s products to identify the causes of failures/defects.

3. Prior to contacting a VTS TF Air Systems Pvt. Ltd. service agent, please ensure the following information is at hand:

  • Model or Product serial number.
  • Customer’s full address and contact information.
  • Purchase order number, a copy of the customer’s original invoice/receipt.

4. This warranty does not cover the following cases:

  • If the product serial number altered, and/or tampered. If any accessory or external part of the product is missing.
  • Warranty does not cover natural wear & tear, usage under extreme conditions, damage due to improper care (accident, misuse or negligence) and damage caused by acts of god such as floods, fires or earthquakes.
  • Any other circumstances that are contradictory or are not in compliance with business ethics.

5. Manufacturing warranty applies on:

  • Manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions and for the purpose in which the product was designed.

6. VTS TF Air Systems Pvt. Ltd. will determine whether a product is "Out of Warranty" at the company’s discretion according to the standards listed below. Repair of "Out of Warranty" products shall be separately quoted by the VTS TF Air Systems Pvt. Ltd. service center and respective service shall be provided upon service fee payment.

  • Violations against warranty, including but not limited to customer induced damage, such as self-repairs, damage caused by misuse, alternation, failure to comply with product manual, and so on.
  • Invalid warranty
  • Expired warranty