Privacy Policy


There are many ways you can use our services. For instance, you can visit VTS TF Air Systems Pvt. Ltd., official website to purchase our products and use our products and services. When you share information with us, for example by creating a Account, we can make those services even better. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

* What information we collect.

* How we collect and use that information.

* How should you provide information selectively, and how to access and update information.

* Information sharing and protection, and the application and changes of this Privacy Policy.

What Information we collect

We will collect two types of your information.

Personal Information (information which can be personally identifiable) and Non-personal Information (all information excluding personal information). If we combine Personal Information with Non-personal Information technically, as long as they stay combined, such information will be deemed as Personal Information.

How we collect and use information

Information we get from your use of our services

When you interact with VTS TF Air Systems Pvt. Ltd., Inc., and our operational cooperators (hereinafter referred to as “Cooperator”), you may be asked to provide your Personal and Non-Personal Information in order to use our products and services. We use and combine Personal Information we collect from all of our services with Non-Personal Information to provide, maintain, protect and improve them our products and services. Should any of the information below be classified as Personal Information, you hereby

agree that VTS TF Air Systems Pvt. Ltd., may collect, use and/or disclose the Personal Information for the purposes set out below.

The following are types of information which we may collect and examples how we use such information. Please note that the information mentioned below and how it is used are examples, and are not exhaustive.

The collection of Information

* When you create a Account, or participate in an online survey offered by us, we’ll ask for your Personal Information, including but not limited to your name, telephone number, E-mail address, and mailing address. Other information we may ask you for includes your profession, language, zip code, area code, time zone, etc.

* When you purchase VTS TF Air Systems Pvt. Ltd., products or services, we’ll collect relevant Personal Information, including but not limited to delivery information, and order details.

* When you use our customer support services, our customer service agent may collect relevant Personal Information, including but not limited to your name, order number, phone number, delivery address, VTS TF Air Systems Pvt. Ltd., Account ID, email address, Model or Product serial number. We may also record the call for training purposes.

* Log Information—when you visit VTS TF Air Systems Pvt. Ltd., server, we will automatically collect and store information in server logs. Such server log information may include: IP address, browser type, browser language, referral URL, operating system, and date and time stamp and click-stream data.

The use of Information

* VTS TF Air Systems Pvt. Ltd., will strictly follow this Privacy Policy as well as the updates hereof when using your Personal Information. Your Personal Information will only be used for purposes after receiving your permissions when we collect them. For any other uses, we will ask you for permission.

* The Personal Information may be used to provide you with VTS TF Air Systems Pvt. Ltd., products and services, to handle your orders, or to follow the contracts between you and us. This is to

ensure the safety and functionality of our products and services, verify your identity or prevent and hold accountable for fraud or any other kinds of improper use.

* The Personal Information may be used to make our products and service better, however, in most cases we will only use comprehensive information and statistical information for such purpose.

* The Personal Information may be used to communicate with you. For example, we will provide you with notice of our updates and releases of VTS TF Air Systems Pvt. Ltd., products and services.

* The Personal Information may be used to customize product design and services. For example, we will recommend and display the content and ads that may interest you; or use such information for research purposes.

* When you participate in lotteries, competitions or similar promotion events held by us, we may use your Personal Information to manage these events.

* The Non-personal information we collect, such as profession, language, area code and time zone etc. help us to learn more about user behavior and to improve our products, services and promotions.

How to decide what information to provide

People have different privacy concerns, therefore, we will explicitly explain in ways you accept to help you to make decisions.

* You are free to decide whether or not to participate in the Program or Promotions.

Accessing and updating your Personal Information Click https://eshop.vtsgroup.com/india to log in to your account, you are able to access and update your Personal Information. You can delete part of Personal Information or request to delete your personal account, unless we must keep certain information for legal purposes.

We always find ways to provide you with access to your personal information within thirty (30) days. If any of the information is incorrect or illegal, we will find ways for you to update or delete

quickly (unless we must keep those information for legitimate business or legal purposes). When you update Personal Information, you will be asked to verify your identity before we can proceed your requests. We may reject requests that are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, or would be extremely impractical.

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share with third party

Except the explicitly noted limited sharing hereby, we will strictly ensure the confidentiality of your Personal Information and will not share such information with a third party.

You are authorizing us to share your Personal Information with a third party without your further consent in the following cases:

* Cases in which disclosure as required or authorised based on the applicable laws and/or regulations.

* Cases in which the purpose of such disclosure is clearly in your interests, and if consent cannot be obtained in a timely way.

* Cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of yourself or another individual.

* Cases in which disclosure is necessary for any investigation or proceedings.

* Cases in which the personal data is disclosed to any officer of any officer of a prescribed law enforcement agency, upon production of written authorisation signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer.

* Cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.

* Where such disclosure without your consent is permitted by law.

* We provide Personal Information to our subsidiaries, affiliates or other trustworthy businesses or persons to process above matters for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

* If VTS TF Air Systems Pvt. Ltd., is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any Personal Information and notice affected users before Personal Information is transferred.

* For business purposes or user protection needs, we may share Non-personal Information publicly or with our partners to show trends about the general use of our services.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

* We encrypt many of our services using Insert which you are using SSL or TLS. (Transport Layer Security (TLS) OR SSL (Secure Sockets Layer)

* We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

* We restrict access to personal information to VTS TF Air Systems Pvt. Ltd., employees and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations, and may be disciplined or terminate his\her relationship with VTS TF Air Systems Pvt. Ltd., if they fail to meet these obligations.

* VTS TF Air Systems Pvt. Ltd., takes the security of your personal information very seriously. Therefore, we continuously strive to protect your Personal Information by encrypt when store or in transit it. We do this is to protect your information from unauthorized access to or unauthorized alteration, disclosure or destruction. In the meantime, certain enciphered data can only be visited by user himself/herself.

Retention of Personal Information

We will also put in place measures such that your Personal Information in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that Personal Information was collected is no longer being served by the retention of such Personal Information; and (ii) retention is no longer necessary for any other legal or business purposes.

Such third parties may include:

* our associated or affiliated organisations or related corporations;

* any of our agents, contractors or third party service providers that process or will be processing your personal data on our behalf including but not limited to those which provide administrative or other services to us such as mailing houses, telecommunication companies, information technology companies and data centres; and

* third parties to whom disclosure by VTS TF Air Systems Pvt. Ltd., is for one or more of the purposes and such third parties would in turn be collecting and processing your personal data for one or more of the Purposes.

When this Privacy Policy applies

Our Privacy Policy does not apply to products and services offered by a third party. VTS TF Air Systems Pvt. Ltd., products and services may include third party’s products or services. When you use such products and services, they may collect your information. For this reason, we strongly suggest you to read privacy policy provided by corresponding third party.

Our Privacy Policy does not apply to other sites linked from our services.

Children / Minor

VTS TF Air Systems Pvt. Ltd., suggests that children/Minor who is under 18 years of age get prior approval from their legal guardian before using VTS TF Air Systems Pvt. Ltd., products and services. VTS TF Air Systems Pvt. Ltd., will not collect children's/Minor's Personal Information if we know the user is under age, nor will we disclose such information to any third party. The legal guardian shall have the right to reject VTS TF Air Systems Pvt. Ltd., and its affiliates to collect his/her children's/Minor's Personal Information, or request the deletion of such Personal Information. If we find out that we have collected the Personal Information of children under 18 years old, we will delete it as soon as it is brought to our attention.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, unless we provide you with an E-mail notice or site notice.

For more details contact us:

Address: VTS TF Air Systems Pvt. Ltd. Survey No. 13/1, Kanekal Village

Vagata Post, Hoskote Taluk,

Bangalore Rural Disrict,

Bangalore – 560067.

Karnataka, India.

Tel:+91 80 48526681 / 49574632 E-mail: eshop-india@vtsgroup.com